Community Contacts are members of your business that receive any messages and notifications from the different communities you are member of. This includes workflow updates, corrective action updates, incident alerts, general messages, etc. A single user can be set up to be the community contact for multiple communities if desired. By default, the person that accepted the invitation to join the community is set as the community contact. Others can be added either during the invitation process or from the user management page.
Steps to Setting Community Contacts
1. Click on the settings cog in the top right corner and then select User Management
2. Select the user you want to add as a community contact from the list
3. Add user as a contact in the Community Contact For section
Remove a user as the Community Contact by clicking on the X next to the name of the community contact
Viewing Community Contacts
As a Community Owner, you can view a supplier's community contacts by visiting the supplier detail page