Getting products removed quickly and efficiently can prevent it from getting in the hands of consumers. After creating a recall, monitor responses and the status of the recall using the real-time dashboard.
A) Provides up-to-date insight on all locations progress during the recall period
B) Contact count for individuals contacted during the recall
C) The amount of product removed across your supply chain
D) Percentage of locations that have completed their withdrawal, which correlates with the completed percentage in the location banner
E) Time lapsed during your product recall
With Recall + Response, all responses are tracked and timestamped for future records and to help evaluate the performance and response time of your locations.
Through the use of the geographical map, see which areas by region have been impacted. By clicking on the highlighted sections of the map, the ability to existing to dive focus in on individual locations.
No Response Tracking
Through the “No Response Locations” tab, track what locations have yet to respond to the recall with an acknowledgment and/ or take corrective action.
Individual Location Progress
Navigating to the individual location response pages which gives a detailed history in key phases: A. Time since initial contact B. Time to Acknowledge C. Time to Completed