Creating a withdrawal allows you to quickly and easily communicate across your supply chain and request actions to be taken by your locations. To initiate a withdrawal some basic information is required. When creating a withdrawal, there are 4 basic data components to keep in mind:
- Withdrawal details
- Impacted products
- Impacted locations
- Communication details
Steps on creating a Withdrawal
1. Click on the Withdrawals link in the left navigation bar
2. Click the 
button to create a new Withdrawal
3. Fill in the details of the withdrawal
4. Select all products you wish to include in the Withdrawal
5. Enter any details about the product(s) you selected
6. Select the locations you would like to notify about the Withdrawal
7. Select the contacts you wish to be notified at the chosen locations
Choose which types of communication you wish to use in order to contact your chosen locations
Review your choices and click the 
button
For information on creating a Withdrawal template, see this article: Creating a Withdrawal Template
Details on creating a Withdrawal
1. Click on the Withdrawals link in the left navigation bar
2. Click the button to create a new Withdrawal
3. Fill in the details of the withdrawal
Once you've filled in any necessary details, click the Next button at the bottom of the screen
4. Select all products you wish to include in the Withdrawal
Once you've filled in any necessary details, click the Next button at the bottom of the screen.
5. Enter any details about the product(s) you selected
Once you've filled in any necessary details, click the Next button at the bottom of the screen
6. Select the locations you would like to notify about the Withdrawal. The list of locations can be streamlined by using filters such as Distributor to ensure all affected locations are included.
Once you've filled in any necessary details, click the Next button at the bottom of the screen.
7. Select the contacts you wish to be notified at the chosen locations
Once you've filled in any necessary details, click the Next button at the bottom of the screen.
8. Choose which types of communication you wish to use in order to contact your chosen locations
Once you've filled in any necessary details, click the Next button at the bottom of the screen.
Note: In order for a contact to receive text messages, your contacts must have a phone number entered in the "Mobile" field that can receive SMS messages. To receive phone calls users need to have either a number entered in the "Mobile" or "Phone" fields.
9. Review your choices and click the button
Want to learn more about Recall and Withdrawal Management in Recall + Response? Check out these quick videos or submit a request below.
- Recall + Response Intro and Overview in FoodLogiQ Connect
- Template Creation in FoodLogiQ Connect using Recall + Response
- Recall Kickoff in FoodLogiQ Connect using Recall + Response
- Viewing Locations in FoodLogiQ Connect using Recall + Response
- Exporting Recall Data in FoodLogiQ Connect using Recall + Response
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