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Connect Setup
New to Connect? Start here! Get step-by-step instructions on how to add users, configure roles & more.
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Manage + Monitor
Manage and Monitor allows you to manage your supply chain. It allows you to build strong relationships with your supp...
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Track + Trace
Track and trace allows you to gather critical tracking events to trace forward and back across every step of you supp...
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Recall + Response
Recall and Response allows you to respond to food recalls with speed and accuracy. Initiate a recall or stock withdra...
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Advanced Setup and Features
Here you can find information on advanced features such as mobile access, our idea exchange, and more customizable op...
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Best Practices
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Release Notes
Go here to get a complete listing of all Connect upgrade release notes!
- Customize Your Business Avatar
- How to Set a Preferred Community
- Creating Custom User Roles
- Adding Locations
- Viewing Completed To-dos associated with a Location (Community Owners)
- Community Messages
- Performing Supplier Audits at My Locations
- Using an EDI-856 or EDI-861 to submit Critical Tracking Events
- Event Data Submission Methods Overview
- Fall 2021 Release
Popular Articles
Popular Videos
- Audits and Assessments: Intro
- Audits and Assessments: Admin
- Audits and Assessments: Editing
- Audits and Assessments: New Templates
- Audits and Assessments: Starting a New Kickoff
- Audits and Assessments: New CAPA
- Audits and Assessments: Downloading/Printing
- Documents: Intro
- Incident: Intro
- Incident: Types and New Fields
- Incident: Editing
Manage + Monitor
- Events: Intro
- Events: Templates
- Events: Attributes
- Events: Data Submission Methods
- Submitting Event Data: Web Form
- Submitting Event Data: CSV
- Submitting Event Data: CSV via FTP
- Submitting Event Data: EDI
- Investigations
- Investigations and Recalls