How can we help?
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Connect Setup
New to Connect? Start here! Get step-by-step instructions on how to add users, configure roles & more.
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Manage + Monitor
Manage and Monitor allows you to manage your supply chain. It allows you to build strong relationships with your supp...
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Track + Trace
Track and trace allows you to gather critical tracking events to trace forward and back across every step of you supp...
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Recall + Response
Recall and Response allows you to respond to food recalls with speed and accuracy. Initiate a recall or stock withdra...
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Advanced Setup and Features
Here you can find information on advanced features such as mobile access, our idea exchange, and more customizable op...
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Best Practices
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Release Notes
Go here to get a complete listing of all Connect upgrade release notes!
- Adding Locations
- Editing Locations
- Location Flow Mapping
- Reviewing Locations Shared With Me
- Adding Products in Bulk via Import
- Adding Products
- Adding a Product on Behalf of a Supplier
- Reviewing Products Shared With Me
- Supply Chain Configuration
- Product Types
- Location Types
- Configuring Document Flows
- Reviewing Documents Shared With Me
- Adding Incident Widgets to a Community Owner's Dashboard
- Adding Traceability Widgets to a Community Owner's Dashboard
- The Reports Feature
- Customizing Incident Reporting
- Winter 2023 Release Notes
- Fall 2022 Release Notes
Popular Articles
Popular Videos
- Audits and Assessments: Intro
- Audits and Assessments: Admin
- Audits and Assessments: Editing
- Audits and Assessments: New Templates
- Audits and Assessments: Starting a New Kickoff
- Audits and Assessments: New CAPA
- Audits and Assessments: Downloading/Printing
- Documents: Intro
- Incident: Intro
- Incident: Types and New Fields
- Incident: Editing
Manage + Monitor
- Events: Intro
- Events: Templates
- Events: Attributes
- Events: Data Submission Methods
- Submitting Event Data: Web Form
- Submitting Event Data: CSV
- Submitting Event Data: CSV via FTP
- Submitting Event Data: EDI
- Investigations
- Investigations and Recalls