As a Community Owner, you may need to set locations to an "inactive" state. An example of this might be if a supplier is transitioning to utilizing alternate manufacturing facilities. Instead of asking the supplier to unshare or delete a location from your community, you can set it as inactive. You can update the state at any time. When a location becomes inactive, it will be excluded from incident reporting dropdown fields and Track + Trace event reporting. Inactivating locations removes any associated to-dos from the supplier's to-do list. If you are interested in setting products to inactive you can follow the same process below, or view our Setting Products to Inactive article.
Steps to Set a Location to Inactive
On the left navigation bar, select Locations and check to make sure you’re on the tab Locations Shared With Me.
After clicking on the location from the list view you wish to inactivate, click on the button on the top right corner.
Select Inactivate Location. You will receive a notification stating that the location status has been updated.
You can re-activate a location by following these same steps. Instead of selecting "Inactivate Location," select "Re-Activate Location."
To check the state of all of your locations, you can return to your Locations Shared With Me tab and add the column Active to your list view or apply the filter of the same name.
What happens to Inactive Locations?
- Updating a location to inactive will remove any current to-dos while marking the objects as active will recalculate whether any to-dos are necessary for the product or location.
- The inactive location will be excluded from incident reporting dropdown fields.
- When utilizing Track + Trace event reporting, the inactive location will also be excluded.