Adding Incident Widgets to a Community Owner's Dashboard

As a Community Owner, you can customize your dashboard with different widgets, giving you quick access to vital data. There are several widgets you can add that provide insight into form entry trends, including form entries reported over the last set number of days and form entry time to resolution, shown overall as well as compared by distributor.

Click the large plus button on the dashboard to bring up the list of widgets. Click Form Entries in the left-hand menu to filter by the Form Entries category.

Widgets can also be categorized by size. The large and medium widgets will show graphical display of potential KPI information for the community, such as Comparison of Incident Time to Resolution, by Distributor. This allows Community Owner users to have a broader and more encompassing view of the information present in their community.

Important

In order to see quantitative data in form widgets, forms must be configured so that Entries in this step are completed. See Configuring Form Flows .